I like complicated systems. I just don't think people should have to suffer through them.
I am a community program leader and systems strategist with more than two decades of experience designing, funding, and scaling equitable safety-net initiatives across North Carolina and Vermont.
Human access is the design requirement.
My career has moved through community technology, statewide benefits access, food and nutrition programs, training infrastructure, grant administration, data, and rural community development. On paper, those can look like separate lanes. In practice, they are all versions of the same question: How do we make a system work better for the people who have to use it?
I have built digital access tools, standardized statewide training systems, designed outreach strategies across dozens of counties, supported grassroots organizations through grant lifecycles, and helped modernize public-benefit workflows with tools such as IVR, telephonic signatures, digital portals, Tableau, custom tracking, NC FAST, and ePASS.
What I bring is not technology for technology's sake. It is the ability to connect policy, operations, data, funding, and lived experience — then build something more useful out of the combination.
The bridge has to lead somewhere worth going.
My brand values are not decoration. They are the filters I use to decide what gets built, funded, measured, and improved.
How I think about the work.
Good systems design can be rigorous without being joyless. It can be technical without forgetting the human being on the other side of the screen.
Human before hardware
Start with people, journeys, barriers, and choices. Then decide what technology actually earns a place in the solution.
Plain language is infrastructure
Clarity is not a cosmetic edit at the end. It is part of access, trust, and implementation.
Trust is a system requirement
Community relationships are not outreach garnish. They determine whether a program is credible, usable, and sustainable.
Data should answer a question
Track what helps teams learn, decide, and improve — not whatever happens to fit neatly in a dashboard tile.
Equity means changing the default
The goal is not to teach people to tolerate a bad process. The goal is to redesign the process so fewer people are excluded by default.
A systems mind with a humanities foundation.
I studied Philosophy & Classical Studies at the College of Charleston. That training still shows up in how I work: ask better questions, examine assumptions, understand systems, and stay curious about what a more humane version could look like.
College of Charleston
Philosophy & Classical Studies
1997–2000 · Charleston, SC